Effective Jan 01, 2024

Extractly is committed to protecting your privacy. This Privacy Policy explains how Extractly LLC ("Extractly", "we", "us" or "our") collects, uses, shares, and otherwise processes personal information in connection with our websites, including https://extractly.xyz and other websites we own and operate that link to this Privacy Policy (the "Sites"), and the related content, platforms, services, products, and other functionality offered on or through our services (collectively, the "Services").

1. HOW WE COLLECT AND USE INFORMATION

Personal Information Collected from You

The categories of information we collect submitted to us by individuals through the Services can include:

• Contact information, such as your name, phone number, email address, or mailing address, when you submit a request or communicate with us.
• Account information, including first and last name, company name, employer, job title, business email address, user ID and password, profile information, and any other information you provide to us.
• Payment Information. If you sign up for one of our Services requiring payment, we collect the information provided in connection with such payment.
• Usage Information. We collect information about how you use our Services, including the types of content you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.
• Processed Data. We collect and process text, image, and voice data that you submit to our service for processing. This may include documents, transcripts, audio recordings, or any other content you provide for our AI-powered extraction and analysis services.

Personal Information from Third Parties

We also obtain personal information from third parties, which we often combine with personal information we collect either automatically or directly from an individual.

• Data providers. We may purchase or receive personal information from data providers and third parties. We may combine this information with other information we collect from or about you.
• Service providers. Our service providers that perform services solely on our behalf, such as survey and marketing providers and payment processors, collect personal information and often share some or all of this information with us.
• Social media. When an individual interacts with our Services through various social media networks, we may receive some information about individuals that they permit the social network to share with third parties.
• Other sources. We may also collect personal information about individuals that we do not otherwise have from, for example, publicly available sources.

How We Use Your Information

We use this information to:

• Provide, maintain, and improve our Services;
• Process transactions and send related information, including confirmations and invoices;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests, and provide customer service;
• Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Extractly and others;
• Personalize and improve the Services and provide content, features, or advertisements that match your interests and preferences;
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
• Carry out any other purpose described to you at the time the information was collected.

2. SHARING OF YOUR INFORMATION

We may share your personal information with:

• Service Providers or contractors that Extractly uses to support the operations of our business and that perform services on our behalf, which may include sending emails, processing payments, providing data analysis, or providing web hosting and analytic services.
• Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
• Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party.
• With your consent or at your direction.

3. YOUR PRIVACY CHOICES

You have several choices regarding your personal information:

• Access, Update, or Delete Your Information: You can access, update, or request deletion of your personal information by contacting us.
• Opt-out of Marketing Communications: You can opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.

4. DATA RETENTION

We store the personal information we collect for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law. However, it's important to note that data uploaded for processing through our service is not stored long-term. We keep this data only for the duration necessary to provide our service, after which it is promptly deleted.

5. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

For more detailed information about our privacy practices, including how we share your information and your rights and choices, please review our full Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at support@extractly.xyz.